Terms of Service

Effective Date: 08 Oct 2025

Welcome to Lethafist! By using our website, you agree to the following terms and conditions. Please read them carefully before accessing or using our services.

1. General Information

  • Website Owner: Lethafist
  • Physical Address: Jewel Complex, 3rd Floor next to TRM
  • Contact Information:
  • Operating Hours: Monday to Saturday, 8:00 AM – 7:00 PM (Closed on Sundays)

By accessing or purchasing from lethafist.co.ke, you confirm that you are at least 18 years old or have permission from a parent/guardian to use our platform.

2. Products and Services

We strive to provide accurate descriptions, images, and prices for all products on our website. However:

  • Availability of products is subject to stock levels.
  • Prices and promotions may change without notice.
  • Product descriptions and images are for informational purposes and may vary slightly from actual items.

3. Payment Methods

We accept the following secure payment methods:

  • M-Pesa
  • Cash on Delivery (available for selected orders)
  • Bank Transfers

All payment details provided are processed securely.

4. Order and Delivery

  • Orders are confirmed once payment is completed (except for Cash on Delivery).
  • We aim to deliver your products within the estimated timeframes provided during checkout.
  • In case of delivery delays, we will inform you promptly.

5. Returns, Refunds, and Exchanges

Our refund, returns, and exchange policies are outlined in detail on our Refund & Returns Policy Page. Key highlights include:

  • Returns and exchanges are accepted within 7 days of purchase.
  • Products must be in new, unused condition with original packaging.
  • Refunds are processed within 7 days of receiving returned items.

6. User Responsibilities

By using this website, you agree to:

  • Provide accurate and up-to-date information when creating an account or placing an order.
  • Not misuse the website for fraudulent or unlawful activities.
  • Respect copyright and intellectual property rights.

7. Limitation of Liability

While we strive to provide excellent service, Lethafist is not liable for:

  • Delays or failures beyond our control, such as natural disasters or technical issues.
  • Loss or damage caused by incorrect use of our products.

Our total liability is limited to the value of the purchased product.

8. Intellectual Property

All content on this website, including text, images, and logos, is the property of Lethafist. Unauthorized use, reproduction, or distribution is prohibited.

9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the website constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of the Republic of Kenya. Any disputes will be resolved in Kenyan courts.

11. Contact Us

If you have any questions or concerns about these terms, please contact us:

By using lethafist.co.ke, you agree to these Terms of Service.